NMC Blog

  • NMC Signature E-mail Service

    NMC Signature E-mail Service Enhance your brand utilizing NMC’s Signature E-mail Service. A branded e-mail can be sent to your subscriber on Diagnostic events such as AC Fail, Low Battery, and trouble signals. This enables your subscribers to approve and schedule service at their convenience.  Contact Dealer Support Services to learn more about this feature and ...
  • NMC Custom Caller ID Now Available!

    The Subscriber Experience NMC Custom Caller ID Now Available! NMC utilizes a custom Caller ID branding for all outbound calls to your subscriber! You can choose what you would like our outbound Caller ID to display for no additional charge. This provides many advantages for you. For example, the Caller ID can be shown as your custom ...
  • New Notification When Putting an Account on Test

    New Notification When Putting an Account on Test When a test expires on an account, there has always been a notification sent to any email address set up with auto-notify for that location. However, many of you have expressed a desire to have auto-notifications generated when the test is cleared as well as when a system ...
  • The Video Vault

    Comtronics John Campau, President The subscriber experience in this video demonstrates NMC’s attention to detail during a burglary in progress. While the video is five minutes long, our Agent was in fact on the phone for over 40 minutes continuously providing updates to the agency. The NMC agent was attentive to the color of the suspect’s shoe ...
  • The Video Vault

    Video increases your RMR and secures your community!  A-1 Security Leif Wulforst, President On a late Thursday evening in Denver, CO, NMC received a burglar alarm followed by a motion detection inside of a commercial building. The NMC alarm agent acted immediately to dispatch the police department and notify the responsible parties. Once the Police Department arrived on ...
  • Door-to-Door and Online Scammers Make Sure Your Customers Stay Safe

      Door-to-Door and Online Scammers—Make Sure Your Customers Stay Safe Don’t let your subscribers get duped into changing providers It’s a fickle and unpredictable world we live in today. Staying safe and secure is important to NMC’s dealers and their customers – and that extends above and beyond providing the most professional central monitoring and dispatch services. With summer ...
  • Ordinance Update!

    Attention Dealers in GA – Prepare to pay fees on behalf of Subscribers! On July 18th, 2017, Sandy Springs, GA had a meeting with the city council, Police and Fire Chiefs, and Alarm Industry to make a final decision on whether the Alarm Dealers in Sandy Springs, GA will be paying false alarm fees on behalf ...
  • Ordinance Update!

    Attention Dealers in WA – Washington State’s Interpretation on Alarm Monitoring Taxation Questioned Recent audits by the Washington Department of Revenue (DOR) in Washington State have raised questions about an Excise Tax Advisory (ETA) issued on March 7, 2014 regarding the sales tax implications for alarm monitoring companies and dealers.  At the center of the interpretation ...
  • A brand new app for your end users

    Coming Soon! A brand new app for your subscribers Scroll through to see the new app interface Take a look at some exciting features that can all be done with a click of a button Cancel an Alarm Alert Notifications Place accounts on and off test View Alarm Event History Update contact information RSVP for our Dealer event at the Hyde Lounge on April ...
  • Engineering FAQ section

    What are our alternatives communication paths when a subscriber switches to Voice Over IP?  A dealer can use Cellular communication via Connect24, Alarm.com, Alarmnet, Uplink, Telguard, and a host of other cellular providers to get signals to the central station.  The dealer may also use the sites internet service to send signals by using an IP ...