NMC Blog

  • Community Improvements Improve Sales

    community watch security monitoring As a community-based security broker, getting involved in neighborhood concerns is one major avenue toward finding referrals and building sales. While many security firms find community involvement through neighborhood watch programs, you might find additional success in joining neighborhood improvement groups. National Monitoring Center (NMC) can help you connect with community programs thanks to our ...
  • Don’t Get Too Close to the Businesses

    security monitoring customer service As you likely know, National Monitoring Center (NMC) is a contract monitoring service. You do the sales and installation, and we provide you with the monitoring systems. You’re the dealer. We’re the third party monitoring company.   Although this system may be obvious to you, to your potential clients, it’s not. They do not know the difference ...
  • IT and Security for the Small Business Owner

    small business security Although the conflicts between IT and physical security might be a well-worn topic within the security industry, the owners of growing businesses are likely to stumble when they encounter this issue for the first time. And when they do, they will turn to you for help and guidance. National Monitoring Center (NMC) can give assistance ...
  • Prepare for Perimeter Growth

    perimeter security home Perimeter security could be a lucrative niche for your security firm over the next five years. Government agencies and commercial businesses are looking to move the line of security away from the front door of the building and onto the perimeter line of the property. As more businesses expand their wall of security, demand for ...
  • How To Talk About CO and Radon

    carbon monoxide monitoring As you already know, most homeowners come to you with concerns about fire and burglary. And because most of them already have fire alarms in the kitchen and deadbolt locks on the front door, they often lack a sense of urgency to make a buying decision. However, by introducing the dangers of carbon monoxide and ...
  • Selling Points for Elevator Monitoring

    elevator security monitoring If a commercial client doesn’t subscribe to elevator monitoring services, you have an excellent opportunity for a value-added upsell. Once you have an established relationship with the client, you can visit the client for a routine inspection and then discuss the benefits of elevator monitoring based on the client’s needs.   Not all of your clients will ...
  • Integration and Its Impact on Your Customer Base

    customer integration security The average consumer’s desired level of integration continues to increase requiring security firms and monitoring systems to look for continuous improvement. Technology allows customers to achieve new levels of control with deeper and deeper levels of information, and security firms have to change as consumer needs change.   The pedometer is a simple example of changing consumer ...
  • Adding Horizontal Growth

    business growth security monitoring dealers As a security firm, you naturally expand your security services vertically. You might start with a client by offering a basic security system. Then, you add deeper security features such as video monitoring and supervised open/close procedures. However, you can also review your customer base and invest in horizontal growth.   Horizontal growth within the security niche ...
  • Accepting the DIY Trend

    DIY Security Systems As with most technology trends, you have to embrace the DIY consumer trend or you could be swept into obscurity. Security dealers that accept and embrace the increase of do-it-yourself security systems will succeed because of their ever-evolving knowledge about what the end consumers want.   DIY security systems are not a true competitor. However, they offer ...
  • Complexities of Offering PERS Options

    PERS Security Monitoring Personal Emergency Response Systems and mPERS (Mobile PERS) can mean an increased level of security for your end users. However, offering PERS and mPERS systems come with a variety of complexities that you need to know in order to address any consumer questions or concerns.   For the adult children of elderly, the idea of a PERS ...