NMC Blog

  • Perimeters – The Trend for 2016

    personal perimeter security For several years, the concept of perimeter security (over building-only security) has gained tremendous traction with commercial clients. In 2016, you are likely to see more personal account holders asking about perimeter security in addition to the front-door security they currently enjoy.   As commercial clients bought into perimeter security features such as camera surveillance and motion ...
  • The Role of On Site Security

    On Site Security In some ways, there no way to replace a live security guard. Package delivery acceptance, guest relations, and late night walk-throughs are just a few examples of how technology can’t replace a human being. But what is the real goal of the on site security officer?   The basic role of the on site guard is to ...
  • Coordinating Commercial Insurance with Security Features

    commercial insurance and security Encourage your sales team to offer a commercial insurance policy review as an introduction to commercial security or any corresponding upgrades. Your commercial clients may not understand their commercial insurance policies, and by offering a “review” your sales team can provide the client with a sense of security through this added-value interaction. National Monitoring Center ...
  • Emergency Plans and Kits

    security emergency planning kit For both commercial and personal accounts, consider putting together a basic emergency kit that your sales team can use as a tool for engaging new clients and upgrading current ones. Given the extreme weather conditions that can affect most parts of the US throughout the year, every household and business should have an emergency plan. ...
  • Why Cellular Retransmission Matters to Your Clients

      Cellular retransmission is about redundancy. Generally, your new or potential clients will have heard about the value of redundancy in data warehousing and computer downtime. Because they are already familiar with the value of redundancy in their IT solutions, you can leverage that knowledge to promote your own capabilities.   National Monitoring Center (NMC) provides your clients with ...
  • One Sentence to Help You Pivot with Commercial Clients

    The best potential customers are the clients you already have. And while not all of your personal lines clients have businesses, all of your commercial clients have homes. However, depending on your sales structures and your sales training, convincing your team to attempt a sales pivot from commercial to personal lines could be difficult.   National Monitoring ...
  • Handling Calls from High End Clients

    Regardless of a caller’s temperament or attitude, the security professional on the other of the phone needs to remain respectful and understanding. At National Monitoring Center (NMC), we provide our service staff with extensive customer call training to ensure all client calls are handled with care and consideration.   The vast majority of contact your clients will ...
  • Video Verification for Commercial Clients

    face reognition video Now that video verification is a standard part of most advanced security systems, your sales team can use the feature as a primary selling point for acquiring new commercial clients. National Monitoring Center (NMC) is at the forefront of video verification systems and we can guide you through the best ways to promote this service ...
  • Thirtysomethings Looking for Smarthome Conveniences

    Thirtysomething Home Security System Parents in upper end of the Millennial generation (30s) are looking for the conveniences that come with adding Smarthome technology to home security. And while home security still remains the primary motive when the 30-somethings seek professional monitoring, the ability to see inside their home from anywhere in the world has become a significant selling ...
  • Addressing False Alarms

    False Alarm Security Systems Regardless of the source, a series of false alarms can undermine your reputation as a security firm. Both the clients and the municipal service professional dispatched to resolve the problem will grow tired of the problem, and you may have to solve the problem even if your system isn’t the cause. Because of our extensive ...