Video monitoring has become a prominent component of running a business and the hospitality world is no exception. No hotel can operate without a security system. However, the effectiveness of any security systems is limited by its responsiveness. At National Monitoring Center (NMC), we provide your hotel clients with speedy, reliable, and professional monitoring services. This is crucial for the safety of their guests and employees and for the operation of their hotel business.
Hotel security should be two-fold, especially if it is a large business in a busy area. It consists of having a physical team of trained personnel present on campus and watching at all hours. Hospitality monitoring should also include 24/7 video surveillance with multi-day storage capabilities. In a hotel, digital storage of surveillance footage should be for at least seven days. Storage can be variable and is based on the type of activity and frequency of activity at each business. Having a team of live security guards and cameras in strategically-placed locations will provide hotel guests with peace of mind and deter others from any thoughts of criminal or obstructive behavior.
Monitoring is a tool used to protect hotel guests as well as the hotels themselves. Oftentimes crime is facilitated by someone with inside knowledge of the business. Internal fraud and theft can occur at the front desk by those trained to run reception. Reviewing activity in common areas (lobby, parking, pools, and recreation rooms) can improve security and operational efficiency if used properly.
With NMC, your hospitality clients benefit with the assurance of consistent monitoring and prompt response times. On top of this, clients can cut down on operation costs by eliminating staff hired to monitor video onsite. Guests will confidently return to hotels where they feel safe and provided for, resulting in a successful business for your hospitality clients.