Ordinance Update!

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In the event you did not know, there is a new alarm ordinance in place for dealers in Colorado Springs, CO. We want to make sure you are fully knowledgeable and in compliance with the new regulations that are in place.

Per the Colorado Springs Municipal Code, alarm companies must obtain an alarm company license with Colorado Springs, renewable annually. Additionally, alarm companies are required to register their subscribers, pay a registration fee and obtain an alarm user permit, renewable annually.

At the time of an alarm dispatch request, the alarm company license and subscribers’ alarm permit number must be provided. The Police Department shall have (at their discretion) the ability to deny response to an alarm condition unless there is actual evidence that a crime is being or has been committed, for failure to provide the license and/or alarm permit number.

Please be sure to provide NMC with your company license number as well as the alarm permit number for each of your subscribers.

To read all about the new ordinance, please visit the website:

https://coloradosprings.gov/city-clerk/page/alarm-company-licensing

NMC Newsletter – Share the wealth!

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We welcome all who can benefit from this newsletter. Please share or sign up any one from your team that would like to know about new services that NMC is offering.

Go to our website www.nmccentral.com , scroll to the bottom of the website and select “Join Now” to receive our quarterly newsletters, marketing updates, and more!

 

NMC Education Series – OCTOBER 13, 2016 – Alarm.com with Pete Pakbaz

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Pete Pakbaz of Alarm.com presented at NMC for the October Education Series.

Pete discussed the value of connect home services using the Alarm.com services. Some of these services included Identify Theft, Video Solutions, Intelligent Automation, and even Wellness (PERS).

If you missed this presentation it is on our website under NMC’s Education Series.  Please go to View Past Webinars and create a login to access all past Education Series that NMC has hosted.

http://www.nmccentral.com/education 

Previous 2016 Education Series:

NMC Company BBQ

On Friday, September 9th, NMC hosted a company BBQ for all employees and their families. With games like Ping Pong, Bocce Ball and a putting green for practice, everyone had a great time! NMC is extremely thankful and appreciative of our team.

Thank you all for your hard work!

Securing Your Community

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Our team of dedicated customer service representatives works diligently to represent your brand. On many occasions we have actual events that are resulting in captures. Kudos to our dealers who chose us as their partners in securing their communities!  We are grateful for your business!

JMG Security Systems, Inc.
Ken Jacobs – President

Video Captures

Who cares if it’s day time?

A Fountain Valley based business is closed for the weekend.  Shortly after 9:00am a suspect enters the outdoor area of the business heading directly toward the outdoor camera.  He tries repeatedly to remove the camera without success.  Our prompt intervention with the video enhancement resulted in the apprehension of this burglar.

Night crawlers

Seconds before 10:00pm, two suspects are caught on video creeping around a business that had closed for the evening.  While one suspect uses a flashlight to try and pry the door open, the other suspect is pacing around and seems as if he is keeping a look-out. Due to immediate action by the alarm agents and Fountain Valley PD, the two suspects were caught in action and arrested on scene.

Great job team JMG! 

The Video Vault

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NMC continues to evolve and expand our video programs.

Both of our key integrators of video solutions offer branded portals as well as an app that enhance the custom video experience.

The video world now consists of Active Video vs. Video Clips.

Call me to talk about how our video solutions can increase your RMR!

P: 800‐353‐3031
E: selder@nmccentral.com

Have a great day!

Sharon Elder
VP Sales

 

Expansion of GPS within the PERS Market

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Mobile PERS now opens up new revenue opportunities for our dealers. The opportunities include Independent Living and Lone Worker solutions.

PERS has traditionally been a home based solution.

Personal Emergency Response utilizing GPS technology integrates with the correct responding agency along with two-way communication.

Call the sales team today and get familiar with MPERS!

P: 877‐353‐3031
E: sales@nmccentral.com

 

NMC Solutions

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NMC is pleased to announce our ability to offer the UltraSync Smart Home Management on the Go Solution to our dealers.

With the Interlogix UltraSync™ SmartHome system increased home security, convenience and energy efficiency can always be at your fingertips… or in your pocket.

The UltraSync control hub communicates with security and life safety sensors using a proprietary wireless protocol and with smart devices, switches and outlets using Z-Wave® and Wi-Fi® technologies.

The user-friendly UltraSync mobile app for iOS and Android allows for remote control and monitoring of the security and safety aspects of the system from virtually anywhere in the world. Additionally, smart devices can be added to provide control over other functions, including lighting, thermostats, door locks, Wi-Fi cameras, garage door controllers, ceiling fans, gas fireplaces and much more.

UltraSync also offers the ultimate in Secure SmartHome control through automated scenes that can be triggered a number of ways. Using Geo-location on a mobile device as a trigger, UltraSync can be programmed to automatically turn off lights, change the settings on thermostats and lock doors when crossing over a preset boundary

UltraSync is the first wireless security panel to feature a built-in web browser, offering simple installations, programming and control — all built on proven IoT/cloud technology.

Interlogix, a global leader in security and life-safety solutions, is part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE:UTX).

Contact NMC Sales today to find out more about this solution.

P: 877‐353‐3031

E: sales@nmccentral.com

 

Press Release: NMC obtains TMA Five Diamond Central Station Certification

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Lake Forest, CA, June 30, 2016— This week, the Central Station Alarm Association (CSAA) International announced that the National Monitoring Center locations in Lake Forest, CA and Irving, TX had obtained the prestigious “CSAA Five Diamond Central Station Certification.”

This Certification testifies that 100% of the company’s central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between the residential or business properties and the law enforcement, fire and emergency services in local areas.

In order to achieve the Five Diamond Certification, each and every operator must have not only passed the course, but demonstrated:

  • Proficiency in alarm verification, which helps reduce false alarms;
  • Proficiency in communications with Public Service Answering Points, such as the Emergency 911 centers;
  • Knowledge of electronic communications equipment, including radio;
  • An understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others; and
  • Proficiency in the area of emergency preparedness under a wide scenario of possibilities.

In addition, Five Diamond companies have demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to 100% quality operator training.

Of the approximately 2,700 central stations in the United States, fewer than two hundred central stations have achieved Five Diamond Certified status

“Achieving the Five Diamond Central Station Certification validates all of the hard work and forward-thinking philosophy of our company,” commented Woodie Andrawos, President of NMC.  “NMC’s mission is to provide the highest degree of technology, customer service and CSR training for the benefit of our dealers, and the CSAA certification signifies our commitment to remain the nation’s premier central station.”

About CSAA – The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry.

About NMC – Founded by Michael Schubert and Woodie Andrawos in 2001, NMC has risen to become the premier 3rd party central monitoring company in the nation.  The company operates two redundant monitoring centers in Lake Forest, CA and Irving, TX.  For further information, please call 800.353.3031 or email at sales@NMCcentral.com.

Lic # CA ACO 5633    TX B13486