NMC to Monitor Nest, Making Homes Thoughtful and Secure

nest

NMC to Monitor Nest, Making Homes Thoughtful and Secure

National Monitoring Center (NMC) is among the first to enable dealers to integrate Nest monitoring to increase services and RMR to current and prospective subscribers.

Lake Forest, CA—December 7, 2017—  National Monitoring Center (NMC), a leader in the alarm monitoring industry, is pleased to announce the integration of professional monitoring for Nest Secure into their already expansive monitoring capabilities.

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2017 ESX to Take Place in Nashville

Banner-ESX

The Electronic Security Expo is a place where security vendors can meet and experience educational programming, and this year’s 10th-anniversary event is taking place in Nashville, Tennessee. Will your firm be among those attending? Here’s what you need to know.

The event will be taking place at the Music City Center on 5th Avenue in downtown Nashville. This year, the 5-day event will span Monday through Friday. The dates are June 12-16, 2017.

You’ll want to pay special attention to the educational track scheduled for Wednesday morning from 10 – 11:15 am entitled “Maximize Your Monitoring Center.” The fact is that monitoring services are rapidly expanding and technology is constantly changing. It is virtually impossible for most security vendors to keep up. But third party monitoring services are 100% focused on this specific aspect of security. That makes this a key place to outsource. The event promises to discuss outsourcing considerations, the effect on your customers, and how to choose the right partner.

NMC—The Third-Party Monitoring Service You Can Trust

At NMC, security monitoring is all we do. From residential monitoring to commercial security, fire, and environmental monitoring and everything in between, our customer service representatives are trained to be an elite group of responders for your customers.

We’re sure the 2017 ESX is going to be a great event, but you shouldn’t wait until June to think about the benefits of outsourcing monitoring services. Talk to our sales team by calling 877-353-3031 today, and find out what partnering up with NMC can do to build your company and provide your customers with the best service in the business.

In the News

NMC NEWSLETTER – SHARE THE WEALTH!
November 2, 2016

We welcome all who can benefit from this newsletter. Please share or sign up any one from your team that would like to know about new services that NMC is offering…
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NMC COMPANY BBQ
November 2, 2016

On Friday, September 9th, NMC hosted a company BBQ for all employees and their families. With games like Ping Pong, Bocce Ball and a putting green for practice, everyone had a great time! NMC is extremely thankful and appreciative of our team…
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NMC EDUCATION SERIES – OCTOBER 13, 2016 – ALARM.COM WITH PETE PAKBAZ
November 2, 2016

Pete Pakbaz of Alarm.com presented at NMC for the October Education Series. Pete discussed the value of connect home services using the Alarm.com services. Some of these services included Identify Theft, Video Solutions, Intelligent Automation, and even Wellness (PERS)…
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ORDINANCE UPDATE!
November 2, 2016

OIn the event you did not know, there is a new alarm ordinance in place for dealers in Colorado Springs, CO. We want to make sure you are fully knowledgeable and in compliance with the new regulations that are in place…
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SECURING YOUR COMMUNITY
November 2, 2016

Our team of dedicated customer service representatives works diligently to represent your brand. On many occasions we have actual events that are resulting in captures. Kudos to our dealers who chose us as their partners in securing their communities! We are grateful for your business!…
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THE VIDEO VAULT
November 2, 2016

NMC continues to evolve and expand our video programs. Both of our key integrators of video solutions offer branded portals as well as an app that enhance the custom video experience…
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EXPANSION OF GPS WITHIN THE PERS MARKET
November 2, 2016

Mobile PERS now opens up new revenue opportunities for our dealers. The opportunities include Independent Living and Lone Worker solutions…
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NMC SOLUTIONS
November 2, 2016

NMC is pleased to announce our ability to offer the UltraSync Smart Home Management on the Go Solution to our dealers…
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NMC’s New Trade Show Booth
July 15, 2016

If you attended the ESX show in Fort Worth you most likely noticed a familiar logo towering above the rest – the new NMC tradeshow booth! It’s fitting…
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NMC Receives CSAA Five Diamond Central Station Certification
July 15, 2016

On June 24, 2016, the Central Station Alarm Association (CSAA) International announced that NMC’s Lake Forest, CA and Irving, TX locations had …
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Custom Caller ID Now Available No Additional Charge
July 15, 2016

National Monitoring Center now utilizes custom caller ID branding for all outbound calls. Dealers may now choose what they would like…
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Plan The Future with NMC’s Advanced MASweb Test Feature
July 15, 2016

NMC has designed an exciting feature that allows dealers to place accounts on test in advance for any future date and time…
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Sur-gard’s New System 5 Receivers Coming Soon!
July 15, 2016

NMC is excited to announce that its new Sur-gard System 5 Receivers will be coming online soon, bringing additional advancements and…
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California Headquarters Campus Improvements Boost Employee Retention
July 15, 2016

Just as NMC has made major investments in purchasing its building, acquiring its technology, and hiring and training its people…
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Now Online: AES Mapping Software
July 15, 2016

AES Corporation’s new Network Management System is a powerful monitoring and management platform that enables AES-IntelliNet owners and…
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Sureview Cloud Mobile Access Now Available from NMC
July 15, 2016

NMC has successfully deployed Sureview Cloud mobile access at both of its central monitoring stations. Using the Immix&tm; Mobile app…
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NMC Night at Angel Stadium of Anaheim
July 15, 2016

Throughout each major league baseball season, NMC provides networking and entertainment opportunities to its valued customers by hosting…
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National Monitoring Center (NMC) Announces Key Executive Hire
April 4, 2016

In another key move to solidify its position as industry leader in the alarm monitoring industry, National Monitoring Center (NMC) announced the hiring of Kathleen Schraufnagel to join its executive team as Central Station Manager for NMC’s Texas facility…
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Key NMC Executive Moves
March 17, 2016

As part of its continuous growth in the alarm monitoring industry, National Monitoring Center (NMC) announced two key executive moves intended to secure its future…
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NMC’s Annual Las Vegas Event!
March 17, 2016

Join us! Register now for NMC’s Annual Las Vegas Event at the Bellagio’s Hyde Lounge. You don’t want to be left out of this must-see event…
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The Video Vault
March 17, 2016

Video is evolving and NMC has expanded our video monitoring services. I‐View Now and SureView are key integrators of video solutions…
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Securing Your Community
March 17, 2016

In a world of false alarms, you can be sure that NMC is there when real crime is happening. Here’s a look at a recent incidents where NMC’s virtual presence…
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The Social Business
March 17, 2016

Sales is my passion! Lead generation is evolving and it’s my goal to help you progress into Social Media.
This year the NMC sales team kicked off a LinkedIn program…
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NMC Education Series
March 17, 2016

Don’t forget to register for our upcoming March series on social media: “Social Selling with LinkedIn – A force multiplier for your security sales”…
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NMC has Strategic Financial Relationships that Benefit Dealer Companies
March 17, 2016

Are you in a dealer program and want to build your own wealth? Our financial partners have loan programs to fund you upfront. When the loan has been re-paid…
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Now Available! AES NMS Software
March 17, 2016

AES Corporation now has a new Network Management Software (NMS) that enables customers to drive down overall network management costs while providing a real-time network view…
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Improve Your Test Scores with MASmobile!
September 22, 2015

A study has shown MASmobile improves testing efficiency by up to 50% when compared with calling in over the telephone. Start saving time and money today! Contact NMC Dealer Support…
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NMC Gets Social! Follow Us Today!
September 22, 2015

Have you noticed anything different about NMC lately? Perhaps a little more helpful and in the news? That’s because NMC has been very active in the world of social media…
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Get Instant Trouble Alerts with IVR
September 22, 2015

As of 09/01/2015 NMC began utilizing our interactive voice response system (IVR) for trouble notification. Using the latest in telecommunications technology, this adjustment will help improve…
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Build Your Brand with NMC’s Signature Email Service
September 22, 2015

Streamline communication with National Monitoring Center’s signature email service. Both email and text messages can be sent to customers on alarm events and allow them to respond directly to your business office….
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Dealing with Dealer Discrepancies
September 22, 2015

Have an issue that you need NMC to research but don’t have time to call in? Email our Discrepancy Team at discrepancy@NMCcentral.com. A member of our Discrepancy management team…
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NMC’s AutoPay – The New Way to Pay!
September 22, 2015

NMC makes it super easy to never miss a payment. Just set up AutoPay and we will automatically charge your bank account or credit/debit card for your monthly invoice amount…
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New Network Management Software for AES Customers – Coming Soon!
September 22, 2015

AES Corporation now has a new Network Management Software (NMS) that enables customers to drive down overall network management costs while providing a real-time network view through a self-learning…
Read more >

 

NMC Launches New Corporate Showcase Video
May 15, 2015

Premiering at this year’s ISC West Show in Las Vegas, NMC launched its new Corporate Showcase Video which invites viewers to look inside the nation’s leading edge monitoring center…
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NMC Once Again Takes Vegas with Another Winning Event
May 15, 2015

For those of you attending this year’s ISC West Show in Las Vegas, you might have heard the buzz surrounding NMC’s annual cocktail reception…
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Meet the NMC Team Behind the Scenes
May 15, 2015

NMC’s professional team of security experts work around the clock to provide you with the highest level of customer service in the industry…
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Technology is Rapidly Evolving
May 15, 2015

NMC is committed to evolving with RMR enhancing solutions to help our dealers take advantage of the emerging opportunities…
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What’s Your Plan?
May 15, 2015

We have been privileged to work with many successful dealers. Along the way we have been exposed to some of the “best practices” followed by these companies…
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Our Free MASMobile™ is Massively Handy
May 15, 2015

Free. Fast. Easy-to-use. That’s what dealers are saying about our new app. MASmobile is a time-saving tool that quickly allows you to put systems on and off…
Read more >

 

“Brand” New NMC Products Help Customize Your Dealership
May 15, 2015

NMC has rolled out a variety of products under the NMC Suite of Services that help you solidify your brand in the minds of your customers to increase customer loyalty…
Read more >

 

False or Fact, Always Rely on NMC’s Professional Team
May 15, 2015

False alarms are inherent to our industry at a very high rate, but every so often an alarm is an actual situation, from a burglary in progress or a medical situation…
Read more >

 

National Monitoring Launches New Corporate Showcase Video
April 14, 2015

National Monitoring Center, Inc. (NMC) announced the release of its new corporate showcase video that provides an inside view to its new monitoring center…
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Sign Up for Educational Seminars and Webinars
November 20, 2014

We have created a monthly seminar and webinar series to help provide our dealers with in-depth information about different products and services…
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Get Connected with NMC Suite of Services
November 20, 2014

This is an exciting time in our industry! NMC continues to evolve in the connected services arena. The bridge from the traditional lines of communication…
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I-View Now
November 20, 2014

Introducing I-View Now – Cloud Base, No Software or Hardware Required! I-View Now, a central station video interface, was invented to video verify alarms during the dispatch process…
Read more >

 

NMC Education Series Recap – Ease of Access Services
November 20, 2014

In September, NMC hosted another module of its Education Series that focused on Ease of Access Services. The seminar and “live” streaming webinar …
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NMC Participates in Annual Texas State Convention
November 20, 2014

NMC supports the 2014 Annual Texas Burglar and Fire Alarm Association held in Galveston, TX. NMC has a fully redundant monitoring facility in Irving, Texas…
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NMC Customer Success Stories
November 20, 2014

Around the clock, our alarm agents work diligently to monitor and protect the valuable lives and assets of our residential and commercial customers….
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Building a solid foundation for future growth
March 31, 2014

Although National Monitoring Center began its California operations in Aliso Viejo in 2001, the management team has actually been together for over 25 years…
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Reinvesting in you
March 31, 2014

NMC has made a substantial investment to purchase and build the brand new Lake Forest facility, as well as all new leading-edge monitoring center technologies including hardware…
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A valuable education
March 31, 2014

A key component to the new 25,000 square foot California location is the debut of the NMC
Education Center which provides meeting spaces and training facilities for our dealers and their clients…
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The future called – and we answered
March 31, 2014

Another example of NMC’s commitment to the future growth of its dealers is NMC’s new monitoring center operations. Substantially increased in capacity…
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New Technology + Experienced Staff = Dealer Success
March 31, 2014

Behind every new technology and feature stands an experienced and dedicated NMC staff member. With years of formal training and on-the-line experience…
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Our special invitation to you
March 31, 2014

We’re proud and excited to offer you a personal tour of the new NMC Lake Forest, California or Irving, Texas monitoring centers. Please contact us to arrange…
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NMC’s Caller ID is changing
March 31, 2014

If you’ve recently noticed a different phone number for calls coming from NMC, there is a good reason behind it. Some telephone companies are blocking our calls…
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NMC Welcomes Angela Hackett
September 30, 2013

NMC recently announced the hiring of 10-year industry veteran Angela Hackett as Regional Sales Manager. This tenacious and highly effective communicator will represent the voice of the dealers in the Texas market. Hackett’s proven industry experience and enthusiasm will enable her to assist dealers in their portfolio management and asset growth. Please join us in welcoming Angela to the NMC team.
Read more >

 

David Brandt Transitions into New Role
September 30, 2013

NMC’s former Corporate Training Manager has now transitioned into the newly created role that will provide NMC’s Alarm Dealers with support for licensing and recurring alarm activity. David, an industry veteran with over 25 years of customer service experience in the Alarm Call Center industry, has been with NMC since 2005. In his previous role as NMC’s Corporate Training Manager, David was responsible for training all Customer Service agents at both our California and Texas monitoring centers. He was responsible for ensuring that all agents were proficient in their knowledge and skills to perform their duties at the highest level of customer service.
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Create a New Revenue Stream
September 30, 2013

Many large cities now require that buildings with two or more stories provide an area of refuge – along with an area of refuge communications device – for escape and assistance during a fire or emergency situation. This device needs to be connected with a communication station point..
Read more >

 

Alarm Ordinance Watch
September 30, 2013

The City of Whittier is preparing to adopt a new ordinance which will amend it’s Municipal Code pertaining to False Alarms. The new ordinance is based upon Enhanced Call Verficiation (ECV) model.
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What is Enhanced Call Verification?
September 30, 2013

Upon receipt of a burglary signal, two (2) calls will be made prior to dispatching the police department – the first call to the tenant, and the second call to the responsible party.
Read more >

 

Paying it Forward ~ Sharon Elder Wins the 2013 William N. Moody Award
September 30, 2013

On June 18th at the Electronic Security EXPO (ESX) Icebreaker Luncheon in Nashville, NMC’s very own Sharon Elder, Vice President of Sales, was honored by The Security Industry Alarm Coalition (SIAC) with the 2013 William N. Moody Award. Established in 2004, this prestigious award recognizes alarm industry leaders who take the lead to implement ordinances that incorporate the “best practices” of alarm management which allows law enforcement more efficient use of their resources to improve public safety.
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Work Flows Made eASY with eFORMS
September 30, 2013

We’ve heard you loud and clear about how oftentimes manual forms filled out in the field must then be sent back to the home office for data entry and submission. This duplication in effort not only wastes valuable dealer resources, but can also be the source for unnecessary time delays or other avoidable errors.
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Get Into The Zone with NMC’s New Service Offering
September 30, 2013

NMC provides a service called Zone Restoral Tracking which can be used to track whether or not a zone has been restored. With this service, if a zone fails to restore, NMC will notify the subscriber so that immediate action can be taken, and is especially powerful for use on fire systems, hold-up buttons and environmental/temperature sensor systems.
Read more >

 

ECV – Now a Law in Georgia
June 29, 2013

Are you doing business in the state of Georgia? Beginning July 1, 2013, all burglary alarm responses will require enhanced call verification (ECV) procedures if you are contacting a public police agency.
Read more >

 

Quicken Response with Dealer Discrepancy Form
June 29, 2013

The online discrepancy form is designed to improve communication with our dealers and provide an additional source for soliciting performance feedback.
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NMC Tests ASAP
June 29, 2013

NMC, a pioneer and charter member in the Automated Secure Alarm Protocal (ASAP), is testing with the Automated Secure Alarm Protocol (ASAP) program which will allow us to electronically communicate with police agencies participating in the program.
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NMC’s New Partnership Provides “Key” Benefits for NMC Dealers
June 29, 2013

NMC and Micro Key Solutions recently announced a partnership which allows NMC’s dealers that use Micro Key’s Millennium Management software to synch with the National Monitoring Center’s monitoring software platform
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NMC Takes Vegas with another Successful Bellagio Event
June 29, 2013

If you attended the ISC West Show in Las Vegas, you may have heard the buzz surrounding NMC’s annual cocktail reception.
Read more >

 

“Brand” New NMC Products to Help Customize Your Brand
June 29, 2013

Currently in Beta testing, in the 3rd quarter NMC will be rolling out a few exciting products that will help dealers solidify its brand in the minds of its customers, thereby increasing customer loyalty and continued profits.
Read more >

 

Did You Know? 911 Calls Could be Affected for VoIP Users
June 29, 2013

As you know, many consumers are switching to Voice Over IP (VoIP) networks for their communication needs. However, did you know that 911 emergency calls could be affected for homeowners with VoIP service?
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Tell Us What You Think – Take the NMC Dealer Survey
June 29, 2013

If you haven’t already done so, please take a moment to fill out our dealer survey by going to www.nmccentral.com/dealer-survey. Our goal is to provide our dealers with the best support and service available
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Attending ISC West? Join us for NMC’s Annual Event. 
February 28, 2013

Please join us in Las Vegas for NMC’s Annual Event, Wednesday, April 10th, from 5pm to 8pm at the Bellagio, Monet Room 1.Enjoy cocktails, great food and conversation in the elegant setting you have come to expect from your hosts, NMC
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Runaway Alert! We’ll Keep You Posted. 
February 28, 2013

With Runaway Alert auto-message notification, NMC will let you know via email or text message when any account has received 75 or more signals within 24 hours.
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Keep Your IP. The Flexibility of Secure Forwarding 
February 28, 2013

Internet-based alarm systems are changing the industry, and it is critical that alarm
companies maintain portability when moving to internet-based alarm systems. NMC is
once again leading the way with a program that allows you complete portability combined
with the convenience of working with NMC.
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Executive Summary Report. A Snapshot of Performance 
February 28, 2013

Having a summary of critical information delivered monthly to your email can be a real cost saver for your business.
Read more >

 

One Time Data Entry 
October 17, 2012

NMC is currently testing a software integration system that will allow dealers one point of data entry for Micro Key microkey.com and MASWeb.
Read more >

 

Risk management consulting – another NMC dealer benefit 
October 17, 2012

NMC has retained the services of the most knowledgeable person in the business of risk management for security operators. His name is Rick Gombar and he has been in the industry for decades.
Read more >

 

Attention dealers in Washington County, OR and City of Carrollton, TX! 
October 17, 2012

In the event you didn’t know, there are new ordinances in place for dealers in the above areas. We want to make sure you are fully knowledgeable and in complete compliance with these new regulations that are in place regarding permits and more.
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Our Owner Summary Report alerts you to over-served alarms 
October 17, 2012

In today’s busy market, time is of the utmost importance. NMC recognizes this and has developed a valuable tool to help alarm company owners manage their business and central station relationship.
Read more >

 

Our “Ambassador” has all the answer 
October 17, 2012

Many of you already know Bob Dialto, NMC’s Dealer Relations Manager, aka “The Ambassador”. He’s been in the industry for over 35 years – 11 of them as president for an alarm company.
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Introducing IVR. Instant voice notification for non-violation 
October 17, 2012

Interactive Voice Response. This NMC exclusive feature is fully interactive, fast and complimentary. It is another way that NMC brings to your subscribers, the latest technology to create efficiencies which will directly enhance their experience with the
monitoring center
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New end-user services – instant email and text notification (IN) 
October 12, 2012

Instant Notification. If the panel will send it, we can relay it via text or email instantaneously. This is what end-users have been asking for and what gives you a step-up from the competition. With IN your customer will be
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Voice Response Terminal (VRT). Testing at the speed of sound 
October 12, 2012

Our VRT will soon put you on the fast track to doing more business. This groundbreaking automation speeds up the time your technicians need to put a system on and off test.
Read more >

 

Our free MASMobile™ is massively handy 
October 12, 2012

Free. Fast. Easy-to-use. That’s what dealers are saying about our new app. MasMobile is a time-saving tool that quickly allows you to put systems on and off test right from your mobile device.
Read more >

 

AlarmAccount.com – Drives customers to your website 
October 12, 2012

Many dealers have found that AlarmAccount.com is an enticing tool to attract more customers. It allows subscribers to view their account online to:
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National Monitoring Center (NMC) Appoints Bob Di Alto as Dealer Relations Manager
October, 2011
National Monitoring Center (NMC) announced the appointment of Bob Di Alto as Dealer Relations Manager. Di Alto will use his previous experience as a Dealer and Central Stations Manager to assist in bringing NMC to the forefront of dealer relations and dealer based programs.
Read more >

 

The First Annual NMC Fishing Trip
Security Systems News
June, 2010

IRVING, TX — I wanted to add some pics from NMC’s Dave Steinbrunner. They’re peppered throughout the post. Enjoy. Thanks for the extra pics, Dave! The final day of the Texas trip was spent with the guys from NMC. Regional sales manager David Steinbrunner invited me down to tag along on their inaugural Annual Dealer Fishing Trip.
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NMC holds open house at new Texas central
Security Systems News
March, 2009

IRVING, TX — National Monitoring Center held an open house at their brand new, state-of-the-art 8,000 square foot facility here on February 12. The central station serves independent alarm dealers in the Texas market and has been in operation since the summer of 2008. The new UL-listed central station is fully redundant with NMC’s original 10,000 square foot Aliso Viejo, Calif. central station that opened in 2002.
Read more >

 

Keeping an Eye on Things
By Leischen Stelter, associate editor
Security Systems News
April, 2008

IRVING, TX — National Monitoring Center will open its second monitoring center here in the beginning of summer 2008, according to NMC president Michael Schubert. NMC purchased the 8,000-square-foot building in January of 2007 and has spent approximately a year designing the space.
Read more >

 

Growth on NMC’s Wish List
Security Systems News
ALISO VIEJO, CA — By keeping a watchful eye on new technologies and customer service, National Monitoring Center expects to continue to grow at such a pace that it will reach 100,000 accounts during its fourth year in business.
Read more >

 

NMC Records Stellar First Year
By Andrea Gural
Security Systems News

ALISO VIEJO, CA — A contract central station that started from scratch a year ago has already signed on more than 40,000 accounts, a growth pattern that company officials project will continue over the next few years.
Read more >

 

Up and Running in Three Months!
For Immediate Release
Friday, January 18, 2002
Contact: Carl Root

IRVINE, CA — Less than three months after opening the doors to their 10,000 square foot facility in Aliso Viejo, California, National Monitoring Center (NMC) has gone on-line and live with MASterMind™ Monitoring.
Read more >

 


Recent newsworthy excerpts

 

Irving, TX location is now open!

In July 2008, National Monitoring Center’s second location in Irving, TX became fully operational. The new monitoring center provides a fully redundant backup to NMC’s original site in Aliso Viejo, CA.

 

National Monitoring Center (NMC) rolls out Internet monitoring.

National Monitoring Center (NMC) in Aliso Viejo California has introduced Internet monitoring using Radionics NetCom, Alarmnet-i, and DMP’s iCOM SL.

 

” We have made the commitment to Internet monitoring as part of our overall commitment to bringing in the latest and best of technology into our central station”, said Michael Schubert, President of NMC.

 

“Communicating over the Internet provides for faster communication, and reduces telephone costs, among other benefits, for our dealers and the subscribers “.

 

National Monitoring Center (NMC) receives FM Approval.

National Monitoring Center (NMC) in Aliso Viejo, California received its FM Approval Standard 3011 for central station service for fire alarms and protective equipment supervision. The certificate of compliance was issued April 10, 2003.

 

“We sought and received this approval from FM to continue to show our commitment to our dealers to provide them with the best service in central station monitoring” said Michael Schubert, President of National Monitoring Center (NMC).

 

National Monitoring Center (NMC) is a UL listed and FM approved third party monitoring central station company that provides services to independent alarm companies.