A brand new app for your end users

Coming Soon!

A brand new app for your subscribers

Scroll through to see the new app interface

Take a look at some exciting features that can all be done with a click of a button

  • Cancel an Alarm
  • Alert Notifications
  • Place accounts on and off test
  • View Alarm Event History
  • Update contact information

RSVP for our Dealer event at the Hyde Lounge on April 5th in Las Vegas for a sneak peak of our new app!

Our app will continue to evolve with features to improve the subscriber experience, making servicing your clients easier and more efficient. Your subscriber will receive SMS Text Messages and be able to interact with you directly. In addition, we are excited about our group chat feature.

To RSVP for our Hyde Event Please Click Here

Our future releases of the app will include:

  • Contact Group Chat
  • View Open/Close Schedules
  • Passcode Lookup
  • Filtered Test Results
  • View Zone Data
  • View Invalid Phone Number List
  • Integration of Video
  • Integration of WAV Files

We encourage your feedback on these features and any additional features you would like to see. Please e-mail us at sales@nmccentral.com

Need to contact us? Please Click Here

Engineering FAQ section


What are our alternatives communication paths when a subscriber switches to Voice Over IP? 

A dealer can use Cellular communication via Connect24, Alarm.com, Alarmnet, Uplink, Telguard, and a host of other cellular providers to get signals to the central station.  The dealer may also use the sites internet service to send signals by using an IP dialer.  We work with IP dialers from Bosch, DMP, DSC, Silent knight, Honeywell, Firelite, Edwards, as well as Ultrasync compatible devices.

I have been putting alarm panels on cable phone service for years. Why am I now having communication problems?

When cable internet was first being released only a few people in an area were using it.  Cable internet uses shared bandwidth so the more people using it the slower it will become.  Most internet communication cannot be compressed or made smaller so when you start running into bandwidth issues due to excessive use the cable provider will compress the voice calls in order to get more out of the available bandwidth.  With low or no compression most cable phone lines work fine however as compression goes up and you start losing more and more of the call information the sounds become distorted and the timing of the tones become off.  This will cause the handshake and kiss off tones to be heard at the wrong frequency or at the wrong times.  And can cause individual signal tones to be heard at the wrong time or at the wrong frequency thus causing signal loss and ghost signals.

 What line prefix do I need to use if I am using I-View Now?

If you are using a standard DVR/NVR you would use an account on the INOW line prefix.  If you are doing video through AlarmNet Total connect you would use the AlarmNet account number associated with the Total Connect account. If you are using Videofied through I-View Now then you would use the line prefix NVF.

NVF = I-View Now Videofied

INOW = Standard I-View Now

LG/LGB/LGZ = AlarmNet Totalconnect I-View Now

Use your manufacturers images and videos to convert more leads!

sdm-article-image

Use your manufacturers images and videos to convert more leads!

Having dedicated our marketing agency to the security industry for over 6 years we’ve helped over 170 dealers, integrators and manufacturers nationwide with their marketing efforts.

We’ve driven more than one million targeted visitors to our client’s websites and have generated thousands of leads.

One of the key reasons for our success in generating leads has been attributed to keeping web visitors on our client’s site as long as possible. If you succeed in keeping a web visitor on your site for more than 2-3 minutes, chances are your conversion rate for leads will improve.

So how do you keep web visitors on your site longer? The first thing you’d want to look at is where you’re taking your traffic? If you’re doing a pay-per-click campaign and bidding on “home security” keywords, you should take them directly to the home security page of your site, NOT THE HOME PAGE! If you are directing your traffic to your homepage chances are you can bet that at least 35-50% of your traffic will leave and go to another site without engaging. It’s important to take the web visitor directly to what they were searching for to begin with, don’t make them work more than they have to.

The second thing we’ve found that will keep your web visitors longer on your site is using images manufacturers already provide for you for free. A good rule of thumb is to create top horizontal banner with a captivating headline such as “If someone just broke into your home would you even know about it?” Along with a captivating headline use the entire background with a picture of a family to create an emotional connection with your potential customer. Finally, let your web visitor know what security is, show them images of what a panel looks like along with door/window sensors and most importantly cameras! People right now are in a frenzy for cameras, so make sure to add plenty of pictures of wireless cameras in your banner or throughout your website’s content.

But the secret weapon to keeping your web visitors longer on your site is by using the provided videos your manufacturers provide, again for free! We’ve been able to improve some of our landing pages by up to 80%, simply by taking the manufacturers videos that are typically on YouTube and embedding them within the appropriate page relative to the product being talked about. For all of our clients we’ll typically make all videos auto play which increases the curiosity of the web visitor and what we like to call “selltain” them into investing more time into your security company and more than likely filling out that call to action for or calling in for more information.

We hope this article shined a little light as to why you should be using the images manufacturers provide and hope more importantly it will help to generate you more leads.

Until next time!

~ Security Dealer Marketing (http://www.sd.marketing)

sdm-logo

Video Verification

video-verifciation-new

Video Verification

Differentiate your services and increase your RMR

Video verification, a technology used to verify alarms at the protected premises by providing visual evidence of the nature of the alarm, is the perfect way for security dealers to bolster their value proposition in the marketplace and increase monthly revenue at the same time. Video verification couples with an intrusion or motion detection to send a clip or live streaming video to the central monitoring station, where NMC’s professional dispatchers can immediately evaluate the validity of an alert.

Continue reading