The Advantage of Cloud Video Storage for Businesses

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Many business clients will want to have surveillance cameras, and video footage should both be monitored for security purposes and stored in case it needs to be reviewed. What are the benefits of storing that security footage in the cloud?

  • Secure – Of course, this requires that proper encryption is used and that password strength is strong. However, this is a far more secure way of storing data than on a DVR that can easily be destroyed or stolen.
  • Cost-efficient – While the initial cost of a cloud setup can more expensive than a DVR system, having space on a local hard drive eventually becomes far more expensive than storing data in the cloud.
  • Scalability – Again, going back to issues with local storage amounts, if a company doesn’t want to have to rewrite over footage every few days, using online storage is a far more reasonable solution.
  • Easy Access – You can view stored footage from anywhere rather than having to be in the presence of the DVR physically. That means a business owner can monitor security footage from home (or a homeowner can check on his house from the beach, for that matter).

Monitoring Services and Cloud Storage – A Security One-Two Punch

It’s nice to be able to check on one’s business from home or on vacations, but it is even better to know a trained professional can see what is going on if a fire alarm sounds or a motion sensor goes off when no one should be in the building. NMC would be proud to provide your business clients with additional peace of mind. Contact us today at 877-353-3031 to learn more.

Protecting a Residential Client’s Wi-Fi

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Security vendors face a major concern when it comes to residential customers. Here’s the issue. Most of the home’s security system is linked to a wi-fi network. This includes everything from surveillance cameras to smart devices.

On the one hand, it’s a huge step forward. Gone are the days of a criminal cutting a phone line and stopping an alarm signal from going out. On the other hand, hackers can gain control over a home by finding the weakest point. That weak point is often the homeowner’s wi-fi password.

Alerting Clients to the Dangers

The most important thing here is education. When a homeowner understands the importance of a stronger password than 123456 or password (and the many other varieties of easy to guess passwords), hackers have to work a little harder.

The other side of things is alerting homeowners to the signs that a network has been hacked. For example, when unknown devices are connected to a router or the network is running abnormally sluggish, it could mean the problem is an intruder. That means it is time for a new password.

Modern Monitoring and the Wi-Fi Network

When a home security system is monitored, it becomes far more difficult for criminals to get away with anything, even if they have the technical knowledge to hack a network. This makes security monitoring an important part in modern residential security.

NMC wants to help you protect your clients by offering the most state-of-the-art monitoring services available. Call 877-353-3031 to get started.

2017 ESX to Take Place in Nashville

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The Electronic Security Expo is a place where security vendors can meet and experience educational programming, and this year’s 10th-anniversary event is taking place in Nashville, Tennessee. Will your firm be among those attending? Here’s what you need to know.

The event will be taking place at the Music City Center on 5th Avenue in downtown Nashville. This year, the 5-day event will span Monday through Friday. The dates are June 12-16, 2017.

You’ll want to pay special attention to the educational track scheduled for Wednesday morning from 10 – 11:15 am entitled “Maximize Your Monitoring Center.” The fact is that monitoring services are rapidly expanding and technology is constantly changing. It is virtually impossible for most security vendors to keep up. But third party monitoring services are 100% focused on this specific aspect of security. That makes this a key place to outsource. The event promises to discuss outsourcing considerations, the effect on your customers, and how to choose the right partner.

NMC—The Third-Party Monitoring Service You Can Trust

At NMC, security monitoring is all we do. From residential monitoring to commercial security, fire, and environmental monitoring and everything in between, our customer service representatives are trained to be an elite group of responders for your customers.

We’re sure the 2017 ESX is going to be a great event, but you shouldn’t wait until June to think about the benefits of outsourcing monitoring services. Talk to our sales team by calling 877-353-3031 today, and find out what partnering up with NMC can do to build your company and provide your customers with the best service in the business.

CES 2017 Shows Off Emerging Security Technologies

NMC Monitoring CES Trade Show Security Technologies

The technology involved in security, and especially in security monitoring, is truly exciting. This year’s CES really highlight the leaps and bounds by which the tech is expanding. Smart homes are the biggest trend in security, and the number of new gadgets and gizmos revealed at CES show that manufacturers of security products know it.

The Smart Home of the Future

Is the smart home of the future going to be run by a personal digital assistant? It will if Vivint Sky, a home automation artificial intelligence service has anything to say about it. Several partnerships were already announced with brands such as Airbnb that show the immediate demand for such a service.

Announcements involving new services from ADT revealed something else that is on the mind of the average consumer, and that’s security monitoring. Your residential clients are going to expect comparable monitoring services. Are you equipped to offer them?

Outsourcing of Security Monitoring Services—Another 2017 Trend

At NMC, we are confident that the outsourcing of security monitoring will continue as a trend in the industry for 2017. The fact is that third-party services like NMC are in the best position to be up-to-date with technology and training.

We take that responsibility very seriously at NMC. Not only are our CSRs provided with rigorous training when hired, but they also receive regular training updates. We really meant it when we say our CSRs are the best in the business. We think your residential and commercial clients will agree if they ever experience an emergency. Call 877-353-3031 and join forces with NMC today!

The Importance of Personal Emergency Response Systems (PERS) for Seniors

Personal Emergency Response Systems for Seniors PERS NMC Security Monitoring

Approximately 1 out of every 8 Americans is a senior over the age of 65. That number is predicted to climb to nearly 1 in 5 by the year 2030 as the Baby Boomer generation continues to age. When you combine these facts with the statistic that 1 in 3 seniors over the age of 65 has a fall each year, the need for personal emergency response systems becomes clear.

A Growing Demographic—Independent Seniors

As the number of independent seniors continues to increase, pairing PERS with other home security measures will create a growing target audience. The children of this aging generation are raising kids of their own and often cannot afford to care for parents in-home. PERS gives a person in this situation a feeling of security, knowing that an aging parent can always call out to a monitoring service and receive immediate attention.

Why a Monitoring Service Is Vital

In the past, PERS meant pushing a button and then waiting for help. A CSR would call emergency contacts and then send EMS. Emergency responders would walk into a situation without knowing what was going on.

Today, medical monitoring should always include a two-voice voice solution. This allows a fallen senior to speak directly with the CSR, so that emergency contacts and EMS can be contacted quickly, false alarms are minimized, and the situation can be immediately evaluated.

NMC is proud to offer medical monitoring services that your home security clients need as they or their parents reach age 65 and beyond. For more information, call 877-353-3031.

Vendor Preparations for Security Consultations

NMC Security Monitoring Vendor Meeting with Potential Security Client

Your business customers will be preparing ahead for their security consultation. That means your company needs to be prepared to ask the right questions and to answer a potential client’s questions in a way that will close the deal. What are a few things you should know?

  • What is the customer’s budget? – This information allows you to provide an acceptable quote while also providing the maximum number of services. Closing a deal is often a matter of determining how to fit the right services into a package deal at the right price.
  • What are the client’s needs? – What features are considered necessities by the customer? Depending on the business type, you may have a list of features to upsell that your client may not even know they need yet.
  • What can you offer? – Does your company even offer all of the services that your client needs? For example, many businesses need environmental monitoring. Also, monitored surveillance and alarms (motion sensors, fire alarms, etc.) may be major factors for a company.

Have the Security Monitoring Experts in Your Corner

NMC is the reliable monitoring service you can trust to provide your commercial clients with up to the moment services that smart businesses want. Call 877-353-3031 to have the premier 3rd party monitoring company backing you up.

Proper Video Surveillance to Meet Courtroom Needs

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Courthouses are in need of proper security measures. These government buildings, if not properly protected, can be subject to all sorts of crimes ranging from vandalism to violent acts by those who are unhappy with the justice system. How can courthouses protect themselves?

Courthouse Security Needs

Consider the following benefits of monitored surveillance in a courthouse:

  • A deterrent to criminal activity on the property
  • Maximizes speed of response in an emergency
  • Provides visual evidence to prosecute criminals who commit offenses on courthouse property

Along with video surveillance, other security measures that restrict access to the building and certain locations therein are also highly recommended.

Regulations That Apply to Courtroom Security

State and federal law along with other more specific circumstances will dictate where cameras can be placed and what proceedings may not be able to be recorded or monitored. Video cameras, for example, cannot be located in private areas like bathrooms or rooms designated for confidential conversations between clients and attorneys.

Best Courthouse Security Practices

Be sure to place cameras where the entire courtroom will be visible. Often this is at the back of the courtroom. Equipment should be professionally installed, and footage should be adequately protected to prevent hackers from gaining access to the recordings. Monitoring services should be handled by highly trained customer service representatives who are equipped for handling high-pressure situations.

Higher security market clients, such as government agencies, especially need this kind of protection in our modern age of violence and terrorism.

Overcoming Home Security Concerns with Monitored Services

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It’s the start of a new year, and many homeowners are assessing expenses and seeing what can be cut out. While most homeowners want some type of home security, you may need to do some convincing to keep them from switching to a less expensive plan. Here are some tips for encouraging homeowners to stick with monitored services to deal with concerns that most residential clients face.

Why Homeowners Needed Monitored Security Services

Fewer False Alarms – One of the biggest complaints homeowners have is how often a false alarm may occur with either a sensor or a smoke alarm. Monitored services help to overcome these issues. If a fire alarm goes off, a customer service rep can look at the live feed and see if there is an actual fire or just someone cooking in the kitchen. If a motion sensor goes off, a representative can tell the difference between a home intruder and a kid who set the alarm system to away instead of stay after getting off the bus.

Faster Response Time – Fewer false alarms also mean faster response. When a representative sees a burglar, fire, or another disturbance, emergency services can be sent immediately with full knowledge of the present situation going on at the home. This also means that first responders are ready to react to the actual situation without the need for time on the scene to assess what is going on.

Wishing Your Residential Customers a Safe and Happy 2017

We hope your customers don’t have any major life disturbances during the calendar year. But if an emergency does arise, NMC is proud to be the monitoring service providing fast and capable responses. Call 877-353-3031 to partner up with NMC today.