One Time Data Entry
NMC is currently testing a software integration system that will allow dealers one point of data entry for MicroKey microkey.com and MASWeb. We will be following up with a similar system for Sedona sedonaoffice.com users.
This new technology will make data entry seamless and improve your bottom line by reconciling RMR between your monitoring and billing software.
Be looking for this exciting new NMC integration coming soon!
Risk management consulting – another NMC dealer benefit.
NMC has retained the services of the most knowledgeable person in the business of risk management for security operators. His name is Rick Gombar and he has been in the industry for decades. Why do you need Rick? Well, purchasing general liability insurance in the security business is complicated. First of all, there are only a handful of carriers that even write the coverage. And this limited market becomes a maze when you realize that every carrier writes the coverage differently. Most importantly, if you purchase insurance based strictly upon price, you could end up with serious coverage gaps and not even know it until you have a claim.
Rick will help you negotiate this maze. If you are considering changing your policy or are wondering what your current policy will and will not cover, give Rick a call at 800.446.6227. He will be happy to review your policy and answer any questions you have about your coverage.
Attention dealers in Washington County, OR and city of Carrollton, TX!
In the event you didn’t know, there are new ordinances in place for dealers in the above areas. We want to make sure you are fully knowledgeable and in complete compliance with these new regulations that are in place regarding permits and more. You must be in compliance with these or potentially face costly fines.
To read all about about these two new ordinances, please visit the applicable web address:
Alarm System Ordinances
Our owner summary report helps you manage your business and gives you greater account control.
In today’s busy market, time is of the utmost importance. NMC recognizes this and has developed a valuable tool to help alarm company owners manage their business and central station relationship. The owner summary report provides alarm company owners with a snapshot of their performance with the central station. This report will help troubleshoot potentially troublesome accounts and manage phone line fees helping to create operational efficiencies. The report can be emailed to you on a monthly basis and provides you with a complete summary of the following important information:
- An account growth summary listing the number of added and cancelled accounts and your net summary broken down monthly
- A list of all accounts that have had two or more dispatches in a one year period
- A list of accounts sending the most signals for the past 30-days to quickly address problem accounts and manage telecom fees
We know that this will become an invaluable service for all NMC customers. All inquiries regarding our owner summary report, please email: ITTicket@nmccentral.com
Our “Ambassador” has all the answers.
Many of you already know Bob Dialto, NMC’s Dealer Relations Manager, aka “The Ambassador”. He’s been in the industry for over 35 years – 11 of them as president for an alarm company. There’s not a question he can’t answer or a problem he can’t solve. Any feedback you might have, positive or negative regarding the services provided by NMC, simply call Bob! He’s well-versed on all the new services and solutions and can help you select the services that will deliver the best client experience.
Bob’s expertise doesn’t stop here. He also assists you with marketing, developing your website and providing the tools you need to grow your RMR. Nobody wants you to succeed more than NMC. Your success is our success.
Bob Di Alto: 855-353-3031
Introducing IVR. Instant voice notification for non-violations.
Interactive Voice Response. This NMC exclusive feature is fully interactive, fast and complimentary. It is another way that NMC brings to your subscribers, the latest technology to create efficiencies which will directly enhance their experience with the monitoring center. When a non-violation occurs, i.e. the alarm panel sends a low battery signal, the IVR will instantaneously call the end user. The voice system will interact with them giving details of the signal and prompting them on steps that might be taken. IVR provides dealers with:
- Unlimited amount of calls that can be placed
- A fully customizable scripted message recorded by NMC with a voice actor at no cost
- Professionally recorded marketing message also at no cost Contact NMC today and we will send you a sample of this innovative, new product.
For inquiries please contact Bob Dialto.