| Monitoring Features: |
 |
Live Operator Answering within Two Rings |
 |
UL Listed Central Station |
 |
Long Range Radio (Alarm Net) |
 |
Advanced Two-Way Voice with Telephony Integration |
 |
Voice Recording with E-mail of Calls with Long Term
Digital Storage |
 |
Integrated Receiver Formats |
 |
5-Point Catch All System, to significantly reduce undefined
zones |
 |
MAS Web 24-hour Access to Dealer Accounts through the
Web Including Wireless Access |
 |
Remote Access to Place Accounts On/Off Test Including
Wireless Access |
 |
Scheduled Call Lists – Automatic and Integrated
in Monitoring Software |
 |
Customized Special Instructions – Automatic and
Integrated in Monitoring Software |
 |
Customized Corporate Account Monitoring with Detailed
Reporting Features |
 |
Integrated Advanced Holiday Scheduling |
 |
Integrated Alarm Prioritizing (Auto Priority) |
 |
Real Time Quality Control |
 |
Text Paging |
 |
Long Term Account History Archiving |
| |
| Telephony Integration Features: |
 |
Auto Dialing |
 |
Telephony Integration with Monitoring Software (Automatic
Account Delivery) |
 |
Automatic Call Priority Systems |
 |
IVR (Integrated Voice Response) |
 |
VRT II (Voice Response Terminal) |
 |
Production Management |
 |
Forecasting Management |
 |
Advanced Voice Mail for Dealers |
 |
Customized Call Recognition on Voicemail Messages |
 |
Automatic Call Forwarding on Recognized Phone Numbers |
 |
Multiple Voicemail Message Capabilities |
 |
Voicemail Boxes with Advanced Scheduled Paging |
| |
|
| Redundancies include: |
 |
Power Generator |
 |
UPS Battery Backup |
 |
Uninterrupted City Power Grid |
 |
Redundant Monitoring Systems (MAStermind) |
 |
Automatic Redundant Phone Switch |
 |
Automatic Fiber Routing on All Phone Lines |
| |
|
 |
 |