NMC National Monitoring Center
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  Our Monitoring Services Overview - Same Services Available from Both Monitoring Centers

Monitoring Applications

Learn about MAStermind and MASweb

Monitoring
Features
Telephony Integration Features

Live Operator Answering within Two Rings
UL Listed Central Station

Long Range Radio (Alarm Net)

Advanced Two-Way Voice with Telephony Integration

Voice Recording with E-mail of Calls with Long Term Digital Storage

Integrated Receiver Formats

5-Point Catch All System, to significantly reduce undefined zones

MAS Web 24-hour Access to Dealer Accounts through the Web Including Wireless Access

Remote Access to Place Accounts On/Off Test Including Wireless Access

Scheduled Call Lists Automatic and Integrated in Monitoring Software

Customized Special Instructions Automatic and Integrated in Monitoring Software

Customized Corporate Account Monitoring with Detailed Reporting Features

Integrated Advanced Holiday Scheduling

Integrated Alarm Prioritizing (Auto Priority)

Real Time Quality Control

Text Paging

Long Term Account History Archiving

Auto Dialing
Telephony Integration with Monitoring Software (Automatic Account Delivery)

Automatic Call Priority Systems

IVR (Integrated Voice Response) VRT II (Voice Response Terminal)

Production Management

Forecasting Management

Advanced Voice Mail for Dealers

Customized Call Recognition on Voicemail Messages

Automatic Call Forwarding on Recognized Phone Numbers

Multiple Voicemail Message Capabilities

Voicemail Boxes with Advanced Scheduled Paging

 

Redundancies Include
Power Generator
UPS Battery Backup
Uninterrupted City Power Grid
Redundant Monitoring Systems (MAStermind)
Automatic Redundant Phone Switch
Automatic Fiber Routing on All Phone Lines
 
 

Current members login to MASweb, our online automated monitoring system. They can also download helpful forms and information in our Client Area.