It’s the start of a new year, and many homeowners are assessing expenses and seeing what can be cut out. While most homeowners want some type of home security, you may need to do some convincing to keep them from switching to a less expensive plan. Here are some tips for encouraging homeowners to stick with monitored services to deal with concerns that most residential clients face.
Why Homeowners Needed Monitored Security Services
Fewer False Alarms – One of the biggest complaints homeowners have is how often a false alarm may occur with either a sensor or a smoke alarm. Monitored services help to overcome these issues. If a fire alarm goes off, a customer service rep can look at the live feed and see if there is an actual fire or just someone cooking in the kitchen. If a motion sensor goes off, a representative can tell the difference between a home intruder and a kid who set the alarm system to away instead of stay after getting off the bus.
Faster Response Time – Fewer false alarms also mean faster response. When a representative sees a burglar, fire, or another disturbance, emergency services can be sent immediately with full knowledge of the present situation going on at the home. This also means that first responders are ready to react to the actual situation without the need for time on the scene to assess what is going on.
Wishing Your Residential Customers a Safe and Happy 2017
We hope your customers don’t have any major life disturbances during the calendar year. But if an emergency does arise, NMC is proud to be the monitoring service providing fast and capable responses. Call 877-353-3031 to partner up with NMC today.