NMC National Monitoring Center
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management team
management team
 


Michael Schubert, President
Schubert, a co-founder of NMC, began his career in the security industry in 1980 with National Alarm Computer Center, Inc. (NACC), starting as an alarm room dispatcher and then moving through various supervisory and management positions. He was named president of NACC in 1993 and is a nationally known leader in the security industry. Schubert has a commitment to quality service and aggressive sales and marketing, he was recognized as a finalist for the Orange County Entrepreneur of the Year Award in 1999.

Woodie Andrawos, Executive Vice President
Andrawos, also a co-founder of NMC, has an extensive background in financial services and management in the security industry. He served as Billing/Credit Manager for National Alarm Computer Center, Inc. (NACC) and was promoted to General Manager of its financial services division. He was named vice president of NACC in 1995, and was responsible for all financial divisions and operations of the company, including dealer finance, billing and collections.  He has a bachelor's degree in Computer Science and a master's degree in Software Engineering from National University in San Diego, California.

Sharon Elder, Vice President of Sales
Elder began her security career in 1980 with Yuasa Battery.  Her industry experience delivers a level of commitment to the markets we serve.   Active in the alarm associations she is currently working with law enforcement agencies in many jurisdictions to cooperatively reduce false alarms.

Frank Farag, Controller
Farag has worked in the financial management field for 15 years. He began his career in public accounting as an auditor for Equifax Corporation. He moved his way up in the corporate ladder from a junior accountant at Birtcher Development to the position of controller and CFO at various private manufacturing companies. Farag's well-rounded financial management background has made him a strong financial leader at NMC.

Todd Shuff, Director of Operations
Shuff began his career in the security industry in 1989 with National Alarm Computer Center, Inc. (NACC), starting as an alarm room dispatcher and then moving through various supervisory and management positions. He has been with NMC since its founding in 2001 and has extensive experience in operations and central station management. His ability to communicate and manage the business of alarm companies doing business with NMC has ensured growth and retention of accounts.

Scott Schubert, Director of Telecommunications
Schubert managed the technical services and support operation for NACC since 1986 before coming to NMC since its inception in 2001.  He developed programs to enhance the interface between alarm companies and manufacturers of products. His department was designated as a primary testing facility by manufacturers for new products.

Demian Valle, IT Manager
Valle graduated from the University of California, Irvine in 1999 and began his career in the security industry with Monitoring Automation Systems (MAS) in 2001, where he was responsible for training and implementation of the MASterMind Monitoring software platform. In 2004, he was hired as IT Manager for NMC, where his responsibilities include software development, database management, web design and other engineering projects. He also assists dealers with MASweb, signal formats, receiver questions and any other technical concerns that might arise.  

Grant Graham, Operations Manager
Graham began his career with NMC as an entry level dispatcher in December of 2001. As an alarm room dispatcher, he quickly progressed and was promoted to a lead supervisory position. During his tenure as the lead supervisor, he consistently maintained a combination of high levels in customer satisfaction, employee retention and met the steep standards of NMC’s customer response service goals. In 2004 he was promoted to Operations Manager. During his tenure, he has implemented several different programs to help ensure that the needs of NMC’s customers are met. His dedication to ensuring that all callers and account needs are satisfied, along with the ability to manage the requirements of the operation has helped NMC retain its reputation as the premier wholesale central station in the industry.  

Dawn Adams, Data Conversion Manager
A recent graduate of the University of California, Irvine, Adams has made a strong impression on the various alarm companies moving to NMC using her considerable customer service skills to ease the transition from other central stations.  She also provides support to NMC's Sales department.



The NMC management team reflects the experience and expertise in the security industry and specifically in the area of contact central station monitoring services to independent alarm companies. In addition to offering quality monitoring services to the end-user, there is an understanding of the sales, service and support required for the alarm company. Wholesale monitoring services require NMC to serve both these customers with seamless quality and reliability. In addition, the management team understands the effectiveness of relationship marketing and the strategic alliance and partnership implicit in contract monitoring services.